Take cards from customers
Take card details by email or SMS link
For bookings taken by phone or by an agent: the guest gets a secure link to a card form, enters the card there, and your systems get a token.
The email and the form carry your brand.
For OTAs and booking engines, PMS and hotel tech and channel managers
Step by step
How a card link works
Step 1
You ask for a link
For a booking taken by phone, by an agent or anywhere other than your website.
Step 2
We send it
By email or SMS, in your branding, with emails sent from your own domain.
Step 3
The guest enters the card
In a secure form we host. Your agents and systems never see the card number.
Step 4
You get a token
The same token as from the hosted form. Charge the card, pass it on or keep it on file.
Where it fits
Cards from people you cannot see
Bookings by phone
The guest gives the booking details on the call and enters the card from the link, not out loud.
Call centres and agents
Agents never hear, see or type a card number, so card data stays out of your call centre.
A card that needs replacing
A card is declined or expires before the charge. Send a link and the new card comes back as a token.
Your brand, not ours
The guest sees your name throughout: the email or SMS, the form and the confirmation page, in your wording and languages. Emails go out from your own domain.
Related: Take cards from customers · How it works
Tell us where your cards come from and where they need to go
A solutions engineer reviews your card flows with you and shows you what the integration looks like.