Destination management companies

Card payments for DMCs, without card numbers in your inbox

Tour operators, agents and travellers send you cards by email, by phone and in booking messages. Hotels, coach companies and venues wait to be paid. PCI Booking keeps every card in a secure vault, gives your systems a token, and sends the card on or charges it when your team needs it.

Where card data goes

From the tour operator to the hotel, without the card in your systems

Step 1

Cards arrive

A tour operator, OTA or agent sends a booking with a card or a virtual card. A traveller pays a deposit through a link or on your website.

Step 2

The vault keeps them

Each card goes into the PCI Booking vault. Your reservation system, inboxes and spreadsheets hold a token instead of the card number.

Step 3

Your team works with the token

Charge a deposit or a balance, check the card's issuing country against the booking, or show the card to a colleague who needs to see it.

Step 4

Suppliers get paid

Send the card to the hotel, coach company or venue, by secure link or straight into its system. Or issue a virtual card through your own provider.

What changes for your team

Collect, pay suppliers, charge

Collect without the inbox

For a booking taken by phone or message, send the traveller a secure link by email or SMS. On your website, a card form in your branding takes cards, wallets and, in select countries, bank payments. Cards from partners are captured as they arrive, in the format each partner already sends.

Pay hotels and suppliers

Show a card to a hotel through a secure link protected by a one-time password, or send it to the supplier's system in the format it expects. Pay with virtual cards issued through your own provider: each one is stored as a token and sent like any other card.

Charge in every market

Charge deposits and balances through the payment provider and merchant account you pick for each transaction, in any currency that provider supports, with fallback providers if a charge fails. One API across 120+ integrations.

Built for supplier-heavy travel

Where PCI Booking fits a DMC best

Corporate travel and MICE

One event means a venue, several hotels, transfers and activities, each paid separately and often on a deadline.

Group travel

Deposits and balances from many travellers, and rooming lists spread across several hotels.

Luxury and bespoke travel

Itineraries arranged by phone and message, which is where card numbers most often end up in email.

Multi-destination tour operators

Suppliers in several countries, partners sending cards in their own formats, and payment providers that differ by market.

Capabilities that solve it

The parts of PCI Booking a DMC uses

FAQ

Questions DMC teams ask

We are a DMC, not a software company. How do we connect?

PCI Booking works through an API, connected to your reservation or booking system. If your own developers built that system, they use the free sandbox and our documentation. If a vendor runs it, tell us which one. Either way, our team helps design the set-up and the integration at no charge.

Do we have to stop taking bookings by phone?

No. While the traveller is on the phone, your agent sends a secure link by email or SMS. The traveller enters the card in a form, and your agent never hears, sees or types the number.

Can a hotel see a card without signing up to PCI Booking?

Yes. We send the hotel a secure link. Authorised staff open it, confirm with a one-time password and view the card in a secure form. The card is not emailed and does not pass through your systems.

Do you issue virtual cards?

Not ourselves. You keep your account with your virtual card provider, and PCI Booking issues cards through it with one API. Each card is stored as a token, ready to send to the supplier. If your provider is not connected yet, we add it at no extra cost.

Does this take us out of PCI DSS?

Card data comes to PCI Booking, not to your systems, so much less of your business is in PCI DSS scope. What is left depends on what else touches cards, and your assessor decides. Check where you stand.

What does it cost?

You pay per card operation: tokenizing, sending, showing or charging a card, with volume discounts. The sandbox and support during the build are free, and you pay only when you go live. See the pricing page, or tell us your monthly booking volume for a quote.